The placement visit
Tell us what helps, and we plan the class around it
Before the first class, your swimmer spends a half hour in the water with an instructor. It is not a test. We ask what helps, try a few things together, and write down what worked, so every instructor starts from the same page.
You don't need a letter or a report. Share what you like, and tell us anything that would help us get ready.
What to bring
A swimsuit or swim shirt
A towel and a change of clothes
Goggles, a cap or ear plugs, if your swimmer likes them
Anything that helps: a picture schedule, a favorite toy, a communication device to keep on the deck

Four steps from the front door to the first class
- 01
Step 1: Before you come
We text you where to park, which door to use and how to find the ramp. Reply with anything that helps, or leave it for the day.
- 02
Step 2: Getting in
The instructor meets you at the deck door and walks to the ramp with your swimmer. A parent or caregiver can come into the water or sit on the deck.
- 03
Step 3: In the water, a little at a time
The instructor tries a few things from each level and watches what your swimmer enjoys. Breaks come when your swimmer wants one.
- 04
Step 4: Choosing a level
We talk through where your swimmer landed, which class day suits your family and whether the quieter half hour is a good fit.
Things families ask us to plan around
A steady routine
The same instructor and the same first few minutes every week.
A look before getting in
Time on the deck to watch the pool and a class before the water.
A mobility device to the edge
A walker or a chair stays where your swimmer can reach it.
Hearing devices and glasses
We plan where they are kept and how we get your swimmer's attention.
Signs, pictures or a device
We use whatever your swimmer uses to say stop, rest and again.
A quieter pool
The first half hour of each class day, with the radio off.
Ready to book?
Choose a half-hour visit that suits your family.